DOs and DON'Ts

• ​​On arrival do check-in after 14:00 (2 pm).
• On departure do check-out before 12:00 (mid-day).
• We expect payment of cash within 48 hours of arrival.
• DO settle your open bill before check-out.
• Our office will confirm your arrival at Diana-Estate (Form TM6, TM30, etc) with immigration.
  
• We DO prefer email over phone calls - please contact us via email.
• Lock your valuables in the safety box.
• For taxi reservation, please contact Khun Meow 3 days before.
• If you need to cancel your booking, it is free of charge.
  Furthermore, we refund "pro rata temporis" for early departures.​
  
• Contact us for any problems you might have with your studio or for information you need for a successful holiday.
  
• For your security, keep your studio door always locked
  ​(even when staying inside).

• We DON'T do personal laundry.
• NO cooking in our studios.​
• NO smoking in our studios.
• NO Durian fruit allow in our studios.
• DON'T hang clothes on the balcony rail.
• DON'T wash clothes inside our studios.
• DON'T leave shoes in the aisles/corridors - take them inside your studio please.
• DON'T leave car or motorbike engines idling while parked or waiting.
• NO pets allowed - DON'T feed animals in Diana-Estate.
• DON'T pay your taxi driver, if your taxi is booked via Khun Meow.
  
  
• A few swimming pool rules from the estate:​​
  Pool #1 is open from 08:00 to 20:00, Pool #2 is open from 08:00 to 22:00
  Please be as quiet as possible
  NO unaccompanied children
  NO reservation of sun beds
  NO ball game
  ​NO inflatable equipment